Important update for IDFA audiences and guests: Microsoft outage
Due to a worldwide Microsoft service outage, some of IDFA's communication channels are currently affected. In particular, emails sent to Microsoft email addresses (including Outlook, Hotmail, Live and business Microsoft 365 accounts) may be delayed. This may affect ticket confirmations and other festival communications.
Our website and ticketing system are up and running, and you can continue to book tickets as usual.
For audiences: Accessing your tickets
Have you booked tickets using a Microsoft email address? You may not receive your confirmation email or tickets in your inbox.
Don't worry: your tickets are available in your My IDFA account.
For accredited guests: How to reach us
If you're in Amsterdam, please visit our Guest Desk at Stadsschouwburg Amsterdam, open daily from 09:00 to 21:00. Our team will be happy to assist you.
If you haven't arrived yet, please call +31 20 262 0762 with urgent questions about your accreditation or travel and accommodation booked through IDFA.
If you've booked tickets using your accreditation, you can access them through your pass or your MyIDFA account.
We're monitoring the situation
Our technical team is closely monitoring the outage. We apologize for any inconvenience and thank you for your patience and understanding.